Send a dated written notice describing the defect, location, urgency, photographs, safety concerns and access availability. Identify the lease responsibility, record every response and contractor visit, and confirm completion or remaining defects in writing.
What should the first notice include?
- date and property location;
- clear description;
- photographs or video;
- urgency and safety risk;
- contact and access times.
What should the repair log include?
- responses and appointments;
- contractor details;
- work completed;
- receipts or reports;
- remaining issue.
Continue through Relocate, Learn and the directory.
Keep one repair timeline.
Record notice, access, work and final condition together.
Find rental supportFrequently asked questions
Should repair requests be written?
Yes. Describe the issue, urgency, access and evidence in a dated message.
What if the issue is an emergency?
Take reasonable safety steps, notify the responsible contact immediately and preserve evidence.
Should completion be documented?
Yes. Record the work, date, contractor and any remaining problem.
Sources & References
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