The numbers to save before you ever need them -- police, ambulance, fire and the English-speaking Tourist Police -- plus where to go for emergency care near the EEC, and exactly what to do in a medical emergency, a road accident or a lost passport.
Thailand does not use a single all-purpose emergency number, so put these in your phone today: 191 for police, 1669 for a medical emergency or ambulance, and 199 for fire and rescue. If your Thai is limited, the number that matters most is 1155, the Tourist Police, staffed 24/7 with English-speaking operators who can then bring in whatever service you need. Rayong\u0027s emergency profile is shaped in part by its role as the heart of Thailand\u0027s Eastern Economic Corridor: the Map Ta Phut petrochemical complex and the Amata City and WHA industrial estates mean industrial and occupational safety infrastructure is more developed here than in most Thai provinces. For hospital quality, costs and insurance, pair this with the Rayong healthcare guide; to avoid trouble in the first place, see the Rayong safety guide.
The core lines are toll-free and answered around the clock. When in doubt as a foreigner, start with the Tourist Police (1155) -- they will coordinate the rest.
| Service | Number | When to use it |
|---|---|---|
| Police (general emergency) | 191 | The universal police line for any crime or emergency. Operators may have limited English -- for foreigners, 1155 is often the better first call. |
| Medical emergency / ambulance | 1669 | The national emergency medical hotline (24hr, free). Dispatches the nearest ambulance. English can be limited, so state your location clearly or have a Thai speaker help. |
| Tourist Police (English-speaking) | 1155 | The single most useful number for foreigners and relocating professionals alike -- round-the-clock English (and other languages) for anything from theft to a road accident to being scammed. |
| Fire & rescue | 199 | Fire, rescue and hazardous incidents nationwide -- relevant given Rayong's concentration of petrochemical and industrial facilities around Map Ta Phut. |
| Tourist assistance / TAT | 1672 | The Tourism Authority of Thailand call centre -- general help, directions and guidance (not for life-threatening emergencies). |
| Highway / traffic police | 1193 | For accidents and incidents on Motorway 7 and other highways connecting Rayong to Bangkok and Pattaya. |
| Immigration Bureau hotline | 1178 | For visa, overstay and immigration questions (not emergencies). |
The public Rayong Hospital in the city centre is the province\u0027s main emergency-care facility, alongside private hospitals including Bangkok Hospital Rayong, Vibharam Rayong and Camillian Hospital. Because so much of Rayong\u0027s economy sits around the Map Ta Phut petrochemical complex and the surrounding industrial estates, occupational and industrial health is a genuine local specialty alongside general and family care -- relevant if you are relocating for a role in or near the industrial zone. For hospital-by-hospital detail, costs and insurance, see the Rayong healthcare guide.
For a life-threatening situation, call 1669 for an ambulance and state your exact location -- a building name, soi number or a Google Maps pin helps enormously, especially around the sprawling Ban Chang and Amata City areas. If you cannot get through in English, ask a Thai speaker nearby, hotel staff, or your accommodation\u0027s front desk to call for you. Carry your passport and insurance card, and if you have travel or health insurance, phone their 24-hour assistance line early -- many will guarantee payment directly to the hospital so you avoid a large upfront deposit.
For any crime, accident or dispute, the Tourist Police on 1155 is your English-speaking first call; for a general police response, dial 191. After a road accident on Motorway 7 or another highway, 1193 reaches the highway police directly. Get anyone injured help first (1669), then wait for police before moving vehicles -- photograph the vehicles, positions, damage, plates and the other party\u0027s details, and never admit fault on the spot. See the Rayong safety guide for the fuller local picture.
Work through it in order. One: file a police report -- visit a local station or call the Tourist Police (1155); you will need the report for both a replacement and immigration. Two: contact your embassy to apply for an emergency travel document or a new passport. Three: because your passport carries your visa and entry stamp, report to Thai Immigration so your visa details are transferred to the new document before you travel. Keep a photo or photocopy of your passport photo page and visa stamp stored separately -- do this before anything goes wrong. See the Rayong immigration office guide for visa and reporting matters.
Thailand uses separate lines nationwide rather than one universal number. Save these three: 191 for police, 1669 for a medical emergency or ambulance, and 199 for fire and rescue. As a foreigner or relocating professional, the number to call first is usually 1155, the Tourist Police, staffed around the clock with English-speaking operators who can then coordinate the right service for you.
Dial 1669, the national emergency medical hotline -- it is free, operates 24 hours and dispatches the nearest ambulance. English can be limited, so state your location as clearly as possible (a building name, soi number or Google Maps pin helps) or ask a Thai speaker to help.
Yes. The Tourist Police hotline, 1155, is set up specifically for foreign visitors and residents, with English-speaking operators available 24/7. It is the best single number to save if your Thai is limited -- they handle theft, scams, accidents and general trouble, and will loop in the regular police, ambulance or fire service as needed.
The public Rayong Hospital in the city centre handles general emergencies, alongside private options including Bangkok Hospital Rayong, Vibharam Rayong and Camillian Hospital. Because so much of the province's economy sits around the Map Ta Phut petrochemical complex, occupational and industrial health is a genuine local specialty alongside general and family care -- worth knowing if you are relocating for a role in or near the industrial estates. See the full healthcare guide for hospital-by-hospital detail.
Get anyone injured help first by calling 1669, then wait for police (191, or 1155 for English support) before moving vehicles -- insurers and rental companies need the scene documented. Photograph the vehicles, positions, damage, plates and the other party's details, and never admit fault on the spot. For accidents on Motorway 7 or other highways, 1193 reaches the highway police directly.
First, file a police report (visit a local station or call the Tourist Police on 1155) -- you will need the report to get a replacement and to satisfy immigration. Then contact your embassy to apply for an emergency travel document or a new passport. Finally, because your passport holds your visa and entry stamp, report to Thai Immigration to have your visa details transferred to the new document before you travel.
This guide is general information for relocation planning, not medical, safety or legal advice. Phone numbers and hospital details change -- confirm current contacts with local authorities, your embassy and the Tourist Police, and in any emergency call the official lines above.
Primary and official sources are cited above. Government rules, fees and procedures in Thailand change over time and vary by office; always confirm current requirements with the relevant authority before relying on them. BAANLYY never takes paid placement in editorial content.
Emergency numbers saved -- now sort your hospital and insurance, understand the neighbourhoods, and match a home to your budget.
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