Create a current register of keys, access cards, parking remotes, digital credentials and authorized holders. Define contractor, manager and emergency access, keep an entry log, and revoke or replace credentials promptly after loss, staff changes or tenancy handover.
What should the register include?
- credential type and identifier;
- authorized holder;
- issue and return date;
- deposit or replacement cost;
- lost or cancelled status.
Which access rules should be documented?
- routine inspections;
- contractor entry;
- emergency access;
- guest access;
- handover and lock changes.
Continue through Owners, Learn and the directory.
Maintain one current access register.
Review it after every occupancy or management change.
Find property supportFrequently asked questions
Who should hold spare keys?
Only clearly authorized people with a defined purpose and return process.
Should access events be recorded?
Yes. Keep an access log for managers, contractors and emergency entries.
What happens when a key is lost?
Follow the building or owner security process and replace credentials where necessary.
Sources & References
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