At move-out, compare the property with the signed move-in record, photograph condition, record meters and returned access items, and issue a written deposit statement. Every deduction should identify the reason and supporting evidence, with the undisputed balance returned through a traceable payment method.
Which records should be compared?
- lease and deposit receipt;
- move-in inventory;
- move-out photographs;
- repair or cleaning evidence;
- utility and access records.
What should the final statement include?
- deposit held;
- itemized deductions;
- supporting invoices or evidence;
- amount returned;
- payment date and method.
How should unresolved bills be handled?
Document any agreed retention, the bill it covers, the reconciliation deadline and the method for returning the remaining balance.
Continue through Relocate, Learn and the directory.
Create one signed deposit statement.
Keep the condition evidence, calculations and payment proof together.
Find rental supportFrequently asked questions
What should a deposit statement show?
It should identify the deposit received, each deduction, supporting evidence, the balance returned and the payment date.
Should meter readings be included?
Yes. Record final readings and the treatment of any unissued utility bill.
Should both sides sign the move-out record?
A shared signed record helps establish condition, keys, meters and unresolved items.
Sources & References
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